Privacy Policy

The Privacy Policy appliies to all users of this service. RISU USA, LLC (RISU) keeps uploaded images or entered information confidential. Collection, use, and sharing of the data is governed by applicable lows and regulations. RISU will not share the collected personal information with any third parties. RISU may share uploaded image data with third parties after extracting all privacy information without prior concent. RISU also may share aggregated information including but not limited to average time to solve a worksheet or average score with third parties.

What information does RISU collect about you?

RISU collects information in serveral wayas from different parts of the service.

Information you provide to us.

When you register an account, you proivde your name, email address, and password. When you update your account information, you may upload a profile image. During the course of providing the service, we collect information about your use of the service such as correction of scoring result. In addition, we may ask you for personal information at other time when we contact you for our research, interview, feedback to improve the service via email or survey.

Information we receive automatically from your use of service.

RISU and our vendors automatically collect certain types of usage information when you use this service, read our emails, or engage with us. This information is typically collected through a variety of tracking technologies, including cookies, web beacons, Locally Stored Objects (LSOs such as Flash or HTML5), log files, and similar technology (collectively, "tracking technologies"), and we may use third party providers to collect this information on our behalf. These tracking technologies collect information about how you access and use the Service (e.g., referring / exit pages and URLs, how frequently you access the Service, the pages you view, the links you click, and other actions you take on the Service); information about your browser and information about the device(s) you use to access the Service (e.g., Internet Protocol (IP address), browser type, browser language, Internet service provider, device type, model and manufacturer, a unique ID that allows us to uniquely identify your browser, device or account, operating system brand and model, and whether you access the Service from multiple devices). We may also collect information about your geographical location data at the city level. We may collect analytics data, or use third-party analytics tools, such as Google Analytics, to help us measure traffic and usage trends for the Service and to understand more about the demographics and behaviors of our users. You can learn more about Google's practices at http://www.google.com/policies/privacy/partners. We may also work with third party partners to employ technologies, including the application of statistical modeling tools, which permit us to recognize and contact you across multiple devices. Although we do our best to honor the privacy preferences of our users, we are unable to respond to Do Not Track signals set by your browser at this time. We use or may use the data collected through tracking technologies to secure the service, improve the service, to save you time, to provide better technical support, for promotional purposes, and to track website usage.

How RISU uses the information we collect

We use the information we collect for the following purposes:

To provide and maintain the Service.

We use the information we collect to deliver the Service to you. For example, we need to use your information to respond to inquiries and provide customer support.

To improve, personalize, and develop the Service.

We use information to train AI models used to score worksheets, tailor the content and information that we may send or display to users, to offer personalized content and instructions, and to otherwise personalize your experience while using the service, including on various devices you may use to access the service. We collect statistics to better understand how users access and use our service, monitor the effectiveness of our service, detect usage patterns, and to diagnose or fix technology problems. We also use information to demonstrate the effectiveness of the service and perform research, and to develop, support, and improve our service and other educational products and services.

To communicate with you.

We may use your information to notifications for certain activities relating to your use of our service. For example, we may send e-mail notifications when you reset password. From time to time, we may send periodic promotional or informational e-mails you such as formal service in. You may opt-out of certain communications (e.g., marketing notifications) by following the opt-out instructions contained in the e-mail. You may not opt out of service-related communications (e.g., account verification, changes/updates to features of the service, technical and security notices).

To promote safety and security and respond to legal process.

We use information to promote the safety and security of our Service, our uses and other third parties. For example, we may use the information to authenticate users, facilitate secure payments, detect and prevent fraud and other harmful activities, respond to legal requests or claims, and enforce our terms and policies.

How does RISU share your information?

We may share or disclose your personal information as needed to provide our service.

Vendors and Service Providers.

We may share information with our trusted vendors, third party service providers and individuals to provide services for us or on our behalf, which may include analytics, hosting, targeted advertising, and marketing. Vendors and service providers who have access to your privacy information shall be contractually bound to uphold privacy and confidentiality terms.

Aggregate or De-Identified Information.

We may share information in aggregated and/or anonymous form that cannot reasonably be used to identify an individual. For example, we may disclose aggregated user statistics (i.e., the total number or percentage of our users from a particular geographic region) in order to describe our service to current and prospective partners and other third parties, and for other lawful purposes.

Other.

We may release personal information if it has a good faith belief that access, use, preservation, or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process, or enforceable governmental request; (b) enforce applicable Terms of Service, including investigation of potential violations thereof; (c) detect, prevent or otherwise address fraud, security or technical issues; (d) protect the rights, property, or personal safety of RISU, its users, or the public; or (e) as required or permitted by law.

How to access, update or delete your personal information.

You may edit your account information at any time by signing in to your account, clicking on the account menu in the upper-right corner.

Please contact support@us.myrisu.com about deleting your account or your personal information. When account information is deleted or de-identified, certain residual information may remain within our archive records, such as for customer and technical support.

How long does RISU retain your information?

We will retain personal information for as long as needed to provide the Service and for our internal business purposes, which may extend beyond the termination or cancellation of your subscription or user account.